CONTENTS 3 | Report on Corporate Social Responsibility 4 | Executive summary 5 | Highlights from 2019, our ambition for 2025 6 | Corporate Social Responsibility in internal and external perspectives 8 | New sustainability concept will ensure 100% recycling of textiles discarded by customers 10 | Our business model 12 | More than just laundry 14 | Risks and problems we face 16 | Responsibility for people and the environment SUSTAINABILITY 18 | Our ambition for sustainability 20 | Partnerships of the future for sustainable development SOCIAL RESPONSIBILITY 22 | Our ambition for social responsibility 24 | Safety, security and welfare at work 26 | A better environment and working environment for our customers 28 | We actively support integration, inclusion and social responsibility 30 | A high level of skills ensure higher satisfaction and loyalty 32 | Our core values adopted by the management and personnel THE ENVIRONMENT 34 | Our ambition for the environment 36 | Targeted environment focus will counter climate effects 38 | Certifications are a guarantee for our customers 39 | Nordic Swan Ecolabel Textile Services Follow us on: Instagram: @DFDbalance | Facebook: DFD | Linkedin: De Forenede Dampvaskerier 2
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